Mindset

Dlm mgmt meeting pagi td ade perdebatan antara production mgr (A) ngan QIS asst mgr. (B) Si B menjalankan tugasnye dgn notifying the mgmt yg A punye anak buah buat ni..buat tu...x ikut SOP..bla..bla.. Biasalah... mane2 kilang punye production mgr mesti pening kpale nak handle operator yg pelbagai kerenah & masalah.
So since si A ni dibambu kiri kanan dpn blkg..hati sudah panas..dgn nada yg control menceritakan yg dah berbakul nasihat diberi..kursus..but still..repeating the same problem. He also said that "how on earth can we change ppl mentality who are working for us for more than 20 years in a month? Its very difficult!"
Then in the afternoon, gua pegi customer P & selepas settlekan kije, smpt ar beborak ngan sorg mamat nih staff P..the same story crop up...
Its all about people mindset. Mcm otak diorg nih dah diprgm if disuruh buat A... A je lah yg dia buat. If ade masalah... bgtau supervisor & tunggu smpai maintenance or PE rectify the prblm then diorg sambung blk buat kije A... dah mcm robot pun ye..Bile gua tanye some of them.. jawabnye..."dah kije aku buat A..buat jer la. Lainlah bos bagi KFC ke bg buat overtime ke.. barulah buat B...C pon bole gak!". So ape ko nk ckp, beb? terdiam jer la gua dibuatnye..
Lagi 1 cth... Lewis Hamilton... Dia punye point yg race control bg mmbolehkan dia dpt no. 3 di Australia di tarik blk & Race Control re-instate Trulli position as no. 3 and the point as well. Slps new evidence surface...didapati yg Lewis Hamilton tlh "mengelirukan" Race Control dgn mmberi false info which resulting Trulli demoted from finishg 3rd to no 12. Alasan Hamilton..die mengikut ape yg disuruh oleh his team mgmt. Resulting 1 of McLaren mgmt kena denda. Korg bygkan ar...even #1 F1 driver pon ader mindset yg same..apatah lagi ar operator kat kilang tuh...
How to change ppl mindset? Seriously...it take times.. lots of time. Bkn senang beb nak tukar mentaliti org..apatah lagi org yg lebih tua..or lebih brpengalaman dr kite? 1 of the way that me & my P customer think can settle the mindset issue almost immediately is provide the operator dgn rewards in a form of MONEY!!. Yup...x kan korg x caye kot? if x, xkan org ble pilih KJ jd Ketua pemuda? If x, xkan org sanggup g berkempen kat bkt gantang eventho in actual die duduk kat kl? If x, mcmane nak gerakkan jentera berkempen sedangkan umum tau ko tu bkn ade keja or senang kate mane ader income pon... xcept berceramah ke sana sini sambil memburukkan parti lawan? X kan parit D & P kongsi duit dgn ko kot?
Unless...ur a religious ppl inside out. Gua bkn kate semua org mcm tuh... Mgmt staff thinking are far better than the operator of coz.. if x... buat ape blajo jejauh utk dptkan degree, master or PhD? baik blajo smpai form 5 and then keje jer...jd operator... but if seseorg tuh ade ambition for his own self betterment..dah tentu dia akan pk baik buruk & consequences nye.
So for the time being... korg tgk je ler another mindset - penyokong liver yg tgh bergumbira skrg nih... kite tgk plak nnti hujung minggu ni ape akan jd plak kat BPL...hehe..
Btw...gua akan tgk F1! tp kat umah jer la..wakaka... isk..isk...waaa!